At ChetnasKitchen, we are committed to ensuring the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you use our website or services.

Information We Collect:

– Personal Information: When you place an order or register on our website, we may collect personal information such as your name, email address, phone number, and delivery address.

– Payment Information: If you make a purchase, we collect payment information such as credit card details or other payment methods. However, we do not store credit card information on our servers. All payment transactions are securely processed through trusted third-party payment processors.

– Usage Information: We may collect information about your interactions with our website, such as pages visited, time spent on the site, and links clicked. This helps us improve our services and enhance your user experience.

2. How We Use Your Information:

– Order Fulfillment: We use the information you provide to process and fulfill your orders, communicate with you about your orders, and provide customer support.

– Personalization: We may use your information to personalize your experience on our website, such as recommending products or services based on your preferences and past orders.

– Marketing Communications: With your consent, we may send you promotional emails or newsletters about our products, special offers, and upcoming events. You can opt out of receiving these communications at any time by following the instructions in the emails or contacting us directly.

3. Data Sharing and Disclosure:

– Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, or conducting business analytics. These service providers are contractually obligated to use your information only for the purposes of providing the services we request and in compliance with this Privacy Policy.

– Legal Compliance: We may disclose your information when required by law or in response to lawful requests from government authorities or regulatory agencies.

4. Data Security:

We take appropriate measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

5. Your Rights and Choices:

– Access and Correction: You may review, update, or correct the personal information we hold about you by logging into your account or contacting us directly.

– Opt-Out: You have the right to opt out of receiving marketing communications from us. You can unsubscribe from promotional emails or newsletters at any time.

7. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or sending you a notification.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [contact@chetnaskitchen.com]

By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.